Refund & Cancellation Policy

Welcome to our Hotel Booking Website. Please read our Refund & Cancellation Policy carefully before making a booking. By confirming a reservation, you agree to the following terms and conditions:

1. General Cancellation Rules

• All cancellations must be made through our website or by contacting our customer support team.
• Cancellations made directly with the hotel may not be recorded in our system.
• Each hotel has its own cancellation and refund policies which will govern your booking.

2. Free Cancellation

Certain hotels may offer free cancellation if done within a specified time period (e.g., 24–48 hours prior to check-in). Always review the individual hotel’s cancellation terms at the time of booking.

3. Non-Refundable Bookings

Bookings made under promotional offers, discounted rates, or special packages may be labeled as "Non-Refundable." In such cases, no refund will be provided for cancellations, no-shows, or early departures.

4. Refund Timeline

• If a refund is applicable, it will be processed within 7–14 business days.
• The time for the refunded amount to reflect in your account depends on your bank or payment provider.

5. No-Show Policy

If a guest fails to check in on the scheduled date without prior cancellation, the booking will be treated as a "No-Show," and no refund will be issued.

6. Early Check-Out

For guests checking out before the booked departure date, the hotel’s early check-out policy will apply. Refunds for unused nights may not be granted.

7. Booking Modifications

• Requests to change dates, room type, or guest details are subject to hotel approval and availability.
• Additional charges may apply for any modifications.

8. Force Majeure

In case of unavoidable events such as natural disasters, strikes, government restrictions, or pandemics, refund eligibility will follow the hotel’s policies and applicable laws.

9. Smooth Service Provider Policy

Please note that for bookings made through Smooth Service Provider, we do not provide any refunds after the booking advance has been paid. All payments are final once the advance is confirmed.

10. Responsibility

We act as a booking facilitator between you and the hotel. The final responsibility for refunds rests with the hotel or service provider, as per their policies.

11. Contact Us

If you have questions, wish to cancel, or request assistance, please contact us:

Email: jaldaparatour1@gmail.com
Phone: +91-7318744347